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Frequently asked questions
Our extensions are made from 100% high-quality remy human hair, ensuring a natural look and feel. They can be styled, washed, and treated just like your own hair!
Our extensions are made from 100% high-quality remy human hair, ensuring a natural look and feel. They can be styled, washed, and treated just like your own hair!
Remy hair is high-quality human hair that has been collected in a way that keeps the cuticles aligned in the same direction. This prevents tangling and ensures a smooth, natural look with a longer lifespan compared to non-Remy hair. Because the cuticles remain intact, Remy hair stays soft, shiny, and easy to manage, making it the preferred choice for premium hair extensions.
Remy hair is high-quality human hair that has been collected in a way that keeps the cuticles aligned in the same direction. This prevents tangling and ensures a smooth, natural look with a longer lifespan compared to non-Remy hair. Because the cuticles remain intact, Remy hair stays soft, shiny, and easy to manage, making it the preferred choice for premium hair extensions.
With proper care, our hair extensions can last anywhere from 8 months to over a year. Longevity depends on factors like how often they're worn, how they're maintained, and the method of installation.
With proper care, our hair extensions can last anywhere from 8 months to over a year. Longevity depends on factors like how often they're worn, how they're maintained, and the method of installation.
Yes! Our extensions can be dyed or toned, but we don’t recommend bleaching them, as it can compromise the hair’s quality. For best results, we suggest having a professional colourist handle any chemical treatments to maintain the integrity and longevity of the hair.
Yes! Our extensions can be dyed or toned, but we don’t recommend bleaching them, as it can compromise the hair’s quality. For best results, we suggest having a professional colourist handle any chemical treatments to maintain the integrity and longevity of the hair.
Not at all! When applied and removed correctly, our extensions are designed to be safe for your natural hair. We offer different methods to suit your hair type and lifestyle.
Not at all! When applied and removed correctly, our extensions are designed to be safe for your natural hair. We offer different methods to suit your hair type and lifestyle.
We offer a wide range of colours to match your natural hair. If you’re unsure, you can send us a photo in natural lighting, and we’ll help you find the perfect match! sales@infinitudehair.com
We offer a wide range of colours to match your natural hair. If you’re unsure, you can send us a photo in natural lighting, and we’ll help you find the perfect match! sales@infinitudehair.com
Yes! Our extensions can be curled, straightened, and styled just like your natural hair. To keep them looking their best, always use a heat protectant.
Yes! Our extensions can be curled, straightened, and styled just like your natural hair. To keep them looking their best, always use a heat protectant.
To extend their lifespan, wash them gently with sulfate-free shampoo, condition regularly, and store them properly when not in use. Avoid excessive heat and harsh products.
To extend their lifespan, wash them gently with sulfate-free shampoo, condition regularly, and store them properly when not in use. Avoid excessive heat and harsh products.
The best method depends on your hair type, lifestyle, and how long you want to wear them. We offer clip-ins, tape-ins, and other options—reach out to us for personalized advice!
The best method depends on your hair type, lifestyle, and how long you want to wear them. We offer clip-ins, tape-ins, and other options—reach out to us for personalized advice!
We ship from Ontario, Canada. All orders that are processed before 3pm will be shipped out the same day. We also offer various shipping options to suit your needs.
We ship from Ontario, Canada. All orders that are processed before 3pm will be shipped out the same day. We also offer various shipping options to suit your needs.
Yes, we offer same-day shipping in the Greater Toronto Area. If you need urgent delivery, contact us at 905-604-6680, and we’ll do our best to assist you.
Yes, we offer same-day shipping in the Greater Toronto Area. If you need urgent delivery, contact us at 905-604-6680, and we’ll do our best to assist you.
We stand behind the quality of our products and offer a 6-month warranty against manufacturing defects. If you believe your item has a defect, please contact us within this period for assessment.
Please note that our warranty does not cover damage caused by improper use, incorrect installation, chemical treatment or lack of proper maintenance. For more details, feel free to reach out to us at sales@infinitudehair.com.
We stand behind the quality of our products and offer a 6-month warranty against manufacturing defects. If you believe your item has a defect, please contact us within this period for assessment.
Please note that our warranty does not cover damage caused by improper use, incorrect installation, chemical treatment or lack of proper maintenance. For more details, feel free to reach out to us at sales@infinitudehair.com.
Yes, you are welcome to come in to our showroom, our sales experts will be happy to assist you. We are located at 25 Valleywood Drive, Unit #20 in Markham, Ontario. We are open Monday to Friday 9 am - 5 pm.
Yes, you are welcome to come in to our showroom, our sales experts will be happy to assist you. We are located at 25 Valleywood Drive, Unit #20 in Markham, Ontario. We are open Monday to Friday 9 am - 5 pm.
Visit Our Showroom
25 Valleywood Dr. Unit 20
Markham, ON, Canada
Business Hours:
Monday - Friday 9am to 5pm